{"id":81393,"title":"Robotic Service Engineer (human)","company":"Neura Robotics","city":null,"region":"Baden-Württemberg","location":"Metzingen / Riederich, Riederich, Baden-Wurttemberg, Germany","work_model":"onsite","employment_type":"full_time","employment":["full_time"],"roles":["software"],"visa":"not_mentioned","relocation":"not_mentioned","posted_at":"2026-04-30T08:35:40.827000+00:00","tools":[],"seniority":"unknown","years_experience_min":null,"german_requirement":"required","german_level":"unspecified","english_requirement":"required","english_level":"unspecified","team_language":"unknown","confidence":0.7,"method":"rules","language_badge":"German required","language_evidence":"Strong communication skills: Excellent communication and interpersonal skills, with the ability to effectively engage and motivate people in both German and English.","requirements_snippet":null,"url":"https://jobs.ashbyhq.com/neura-robotics-gmbh/5f5d5ee2-69b3-4757-9599-c94b392b6938","source":"ashby","agency":null,"description_text":"At NEURA Robotics, we are shaping the future of human-robot collaboration. As part of our Service Team, you act as the interface between technology and people. Whether it’s delivering trainings, solving technical challenges, or carrying out on-site commissioning, every day brings new and exciting tasks. You combine technical expertise with a strong service mindset to support our partners in the best possible way, working closely with Engineering, Quality Assurance, and Product Management to create solutions that inspire.\nWe are looking for a tech-savvy Service Engineer for demanding field service assignments—someone who thinks differently, challenges the status quo, and finds innovative ways to drive our growth and establish NEURA Robotics as a leading brand in robotics.\n\nYour main responsibilities include:\n• Field service assignments: Provide Tier 3 on-site support for our partners, perform maintenance work, and support our development products.\n• On-site and remote supports for customers\n• Diagnosis and repair: Create, develop, and analyze diagnostic protocols and carry out repairs.\n• Commissioning: Support the commissioning of our development products.\n• Documentation and quality: Document your assignments and ensure the quality of all performed work.\n• Continuous improvement: Foster a culture of continuous improvement by actively collecting feedback, testing strategies, and continuously enhancing both the robots and the collaboration with each partner.\n• Coaching and training: Coach according to our NEURAVERSE processes and systems, conduct on-site trainings, and strengthen the technical capabilities of our partners—especially in Tier 1 and Tier 2 support topics.\n• Safety and standards: Ensure compliance with all NEURA Robotics safety guidelines, ISO certifications, and applicable legal regulations related to robotic commissioning.\n• Representation: Represent NEURA Robotics at internal and external trade fairs and events and act as the key contact for insights gained from field service assignments.\n\nWhat we can look forward to:\n• Technical education: Completed technical vocational training with solid knowledge and expertise in robotics, AI, automation, or related technologies.\n• Professional experience: Several years of experience in repair and maintenance, diagnosis of electrical and electronic components, and hardware servicing.\n• Flexibility: Ability to adapt to the requirements of different partners and training environments.\n• MS Office: Good knowledge of MS Office.\n• Strong communication skills: Excellent communication and interpersonal skills, with the ability to effectively engage and motivate people in both German and English.\n• Working style: Independent and structured way of working.\n• Willingness to learn: Drive and ability to independently learn new topics such as technologies, methodologies, didactics, and soft skills, and to develop solutions from scratch in a fast-changing environment.\n• B1 Driving Licence","responsibilities_text":null,"requirements_text":null,"status":"open","duplicate_of":null,"first_seen":"2026-11-04T00:18:03.720805+00:00","responsibilities_summary":null,"requirements_summary":null,"all_tools":[],"posting_language":"en","evidence":[{"language":"german","requirement":"required","quote":"Strong communication skills: Excellent communication and interpersonal skills, with the ability to effectively engage and motivate people in both German and English.","source":"rules"},{"language":"english","requirement":"required","quote":"Strong communication skills: Excellent communication and interpersonal skills, with the ability to effectively engage and motivate people in both German and English.","source":"rules"}],"years_experience_max":null,"mobility_evidence":[],"model_version":"rules-8","english_badge":"English required","company_id":2275}