{"id":71603,"title":"1st Level Supporter IT (m/w/d)","company":"shoob.de","city":"Dresden","region":"Sachsen","location":"Dresden","work_model":"unknown","employment_type":"full_time","employment":["full_time"],"roles":["it_ops"],"visa":"not_mentioned","relocation":"not_mentioned","posted_at":"2025-02-10T00:00:00+00:00","tools":[],"seniority":"unknown","years_experience_min":null,"german_requirement":"not_mentioned","german_level":"unspecified","english_requirement":"not_mentioned","english_level":"unspecified","team_language":"unknown","confidence":0.4,"method":"rules","language_badge":"Not stated","language_evidence":null,"requirements_snippet":null,"url":"https://www.arbeitsagentur.de/jobsuche/jobdetail/10000-1168437461-S","source":"bundesagentur","agency":"text","description_text":"Wir sind eine Personalberatung und Private Arbeitsvermittlung und suchen für unseren Kunden:\n\n**1st Level Supporter (m/w/d)**\nVollzeit\nDresden\n\nDas ist zu tun:\n\n- Annahme der eingehenden Störungsmeldungen per Telefon, E-Mail und Chat\n- Erstellen, Bearbeiten und Lösen der Anfragen im 1st Level Support\n- Dokumentation im Ticketsystem\n- Anwenderunterstützung für Windows und Office\n\nDas sollten Sie mitbringen:\n\n- Erfahrung mit den MS-Produkten (Windows, Office)\n\nInteresse an dieser Aufgabe?\nDann bewerben Sie sich bitte per Email. Auf ein aufwendiges Anschreiben können Sie hierbei verzichten.\n\nVielen Dank und viel Erfolg!","responsibilities_text":null,"requirements_text":null,"status":"open","duplicate_of":null,"first_seen":"2026-11-02T20:15:08.541791+00:00","responsibilities_summary":null,"requirements_summary":null,"all_tools":[],"posting_language":"de","evidence":[],"years_experience_max":null,"mobility_evidence":[],"model_version":"rules-8","english_badge":"English not stated","company_id":null}