{"id":67201,"title":"Senior Service Manager Engineering & Data Foundation (m/w/d)","company":"BWI GmbH","city":"Bonn","region":"Nordrhein-Westfalen","location":"53117 Bonn","work_model":"unknown","employment_type":"full_time","employment":["full_time"],"roles":["software"],"visa":"not_mentioned","relocation":"not_mentioned","posted_at":"2026-08-06T00:00:00+00:00","tools":[],"seniority":"senior","years_experience_min":4,"german_requirement":"required","german_level":"unspecified","english_requirement":"required","english_level":"unspecified","team_language":"unknown","confidence":0.9,"method":"rules","language_badge":"German required","language_evidence":"SLA-Überwachung und KPI-Monitoring. Gefordert: mind. 4 Jahre IT-Erfahrung,   ITIL-Kenntnisse   sowie sehr gute Deutsch- und Englischkenntnisse.","requirements_snippet":null,"url":"https://www.arbeitsagentur.de/jobsuche/jobdetail/12336-a26f539j0449479-S","source":"bundesagentur","agency":null,"description_text":"**Senior Service Manager** verantwortet den **Service-Lifecycle** für BI, LowCode/NoCode und Softwareentwicklungen. Aufgaben umfassen **ITSM-Prozesssteuerung**, SLA-Überwachung und KPI-Monitoring. Gefordert: mind. 4 Jahre IT-Erfahrung, **ITIL-Kenntnisse** sowie sehr gute Deutsch- und Englischkenntnisse.","responsibilities_text":null,"requirements_text":null,"status":"open","duplicate_of":null,"first_seen":"2026-11-02T18:59:46.583859+00:00","responsibilities_summary":null,"requirements_summary":null,"all_tools":[],"posting_language":"de","evidence":[{"language":"german","requirement":"required","quote":"SLA-Überwachung und KPI-Monitoring. Gefordert: mind. 4 Jahre IT-Erfahrung,   ITIL-Kenntnisse   sowie sehr gute Deutsch- und Englischkenntnisse.","source":"rules"},{"language":"english","requirement":"required","quote":"ung und KPI-Monitoring. Gefordert: mind. 4 Jahre IT-Erfahrung,   ITIL-Kenntnisse   sowie sehr gute Deutsch- und Englischkenntnisse.","source":"rules"}],"years_experience_max":null,"mobility_evidence":[],"model_version":"rules-8","english_badge":"English required","company_id":null}