{"id":130862,"title":"IT Service Desk Admin (f/m/d)","company":"Inverto GmbH","city":"München","region":"Bayern","location":"Munich","work_model":"unknown","employment_type":"full_time","employment":["full_time"],"roles":["it_ops"],"visa":"not_mentioned","relocation":"not_mentioned","posted_at":"2025-12-01T14:22:09.423000+00:00","tools":["iOS","Active Directory"],"seniority":"junior","years_experience_min":1,"german_requirement":"required","german_level":"unspecified","english_requirement":"required","english_level":"unspecified","team_language":"unknown","confidence":0.7,"method":"rules","language_badge":"German required","language_evidence":"You communicate fluently in English and German.","requirements_snippet":null,"url":"https://inverto.dvinci-hr.com/en/jobs/30515/it-service-desk-admin-fmd","source":"dvinci","agency":null,"description_text":"Inverto is one of the leading procurement and supply chain management consultancies in the world. Backed by the power of BCG, we’ve grown from a successful European consultancy into a global company with a distinct offering. Our Business Services Teams play a critical role in enabling our business, driving continuous improvement, and shaping how we scale. Here, you can use your expertise to make a meaningful impact from within, taking on responsibility from day one and seeing the difference your work makes. As we continue to grow, so will your opportunities, in an environment that supports your development and empowers you to grow as we grow. There’s never been a better time to join Inverto and be part of what comes next. Are you in?\nPlease upload your CV in English.\n\nProactive 1st Level Support. By working closely with your team, you ensure fast and solution-oriented IT support, on-site and remotely.\nReliable Client Management. You manage our client devices, from Windows laptops to iOS smartphones. You handle rollouts, updates, and provide troubleshooting when needed, ensuring our IT runs smoothly every day.\nStrong Office Infrastructure. You take ownership of maintaining our workplace and meeting room infrastructure, whether it's hardware setup or audio-visual systems.\nHands-On Project Involvement. You contribute to change initiatives and project work, including automating recurring workflows, and optimizing our internal IT environment.\nOwnership of Key Processes. You take responsibility for recurring operational tasks such as managing internal ordering processes and asset tracking.\nEmpowered by Teamwork. As the on-site IT contact in our Munich office, you'll work independently day-to-day, while staying closely connected to our ~20-person global IT team who are readily available for guidance, escalation and knowledge-sharing.\n\n1–3 years of hands-on experience in IT Service Desk, End User Support or Workplace Support, ideally combined with a completed IT apprenticeship or comparable practical experience.\nPractical knowledge of Windows 11 Administration, Microsoft 365, Active Directory, Microsoft Entra ID, and Microsoft Intune.\nWith your team just a call away, you're comfortable resolving the majority of tickets on your own, from routine to advanced 1st-level requests.\nA conscientious, team oriented and flexible working style, paired with a genuine enjoyment in supporting colleagues with patience, responsibility, and a service mindset.\nYou communicate fluently in English and German.","responsibilities_text":null,"requirements_text":null,"status":"open","duplicate_of":null,"first_seen":"2026-11-04T14:05:29.784894+00:00","responsibilities_summary":null,"requirements_summary":null,"all_tools":["iOS","Active Directory"],"posting_language":"en","evidence":[{"language":"english","requirement":"required","quote":"You communicate fluently in English and German.","source":"rules"},{"language":"german","requirement":"required","quote":"You communicate fluently in English and German.","source":"rules"}],"years_experience_max":3,"mobility_evidence":[],"model_version":"rules-8","english_badge":"English required","company_id":17350}